Data Deletion

English

1. Remove local game data

1. Close Jade Cultivation.
2. Open Android Settings → Apps → Jade Cultivation → Storage & cache → Clear storage / Clear data. Labels vary by device and language; the Game may appear as 青岚问道.
3. Confirm the action. You may also uninstall the Game to remove app-local data.

This removes app-local progress, character development, equipment, gameplay records, settings, save backups, and stored privacy preferences. It may permanently remove your progress. An in-game progress reset may retain some preferences or backups, so it is not a substitute for clearing all app storage. We cannot remotely clear information stored only on your device.

If device or platform backup is enabled, review those backup settings as well. Clearing storage or uninstalling does not necessarily remove a system backup, which may be restored on a later installation. For a browser version, clear that site's storage in your browser settings.

2. Request deletion from jcgame

Email qijiangyuan@gmail.com with the subject Jade Cultivation Data Deletion. Tell us what information you want deleted, approximately when you used the relevant service, and which email address you used if you contacted support.

We may request limited information to verify your request and locate the relevant records. Please do not send passwords, government identification, payment-card details, or unnecessary sensitive information.

We will handle valid requests for information we hold or process through our service providers, including support communications and, if enabled and identifiable, Firebase Analytics data processed on our behalf. We will use the relevant provider tools where needed. We do not require you to send a complete game save to make a privacy request.

3. Advertising and future analytics data

Google AdMob may hold information from advertising services. Google Analytics for Firebase is planned for a future update and is relevant only if enabled in the version you used. Uninstalling, clearing app data, changing consent, or resetting an advertising identifier does not automatically delete data already held by a service.

For data processed on our behalf, contact us using Section 2. For information Google controls independently, use the rights and contact routes in Google's Privacy Policy. See also Google's partner-app information and Firebase's privacy information. We can help identify the relevant route.

To manage future processing, use the privacy choices available in the Game and your Android advertising settings. These controls are separate from deletion requests.

4. Response and necessary retention

We will respond within the time required by applicable law. Personal information covered by a valid request will be deleted or otherwise handled as required, except where limited retention is necessary for legal obligations, security, fraud prevention, or resolving disputes. We will explain an applicable exception and limit any retained information to the necessary purpose and period. If we cannot identify the data from the information available, we will explain what is needed.

简体中文 · 数据删除

适用游戏：《青岚问道》／Jade Cultivation。开发者：jcgame。更新日期：2026 年 9 月 7 日。

1. 删除本地游戏数据

1. 关闭游戏。
2. 打开 Android 设置 → 应用 → Jade Cultivation／青岚问道 → 存储与缓存 → 清除存储空间／清除数据。不同设备和语言的名称可能不同。
3. 确认清除。您也可以卸载游戏以移除应用本地数据。

这会移除应用本地进度、角色养成、装备、游戏记录、设置、存档备份及保存的隐私偏好，可能导致进度永久丢失。游戏内重置进度可能保留部分偏好或备份，不能替代清除全部应用存储。我们无法远程清除仅存于您设备上的信息。

如果启用了设备或平台备份，请同时查看相应备份设置。清除数据或卸载不一定移除系统备份，后续安装时可能恢复这些副本。如使用浏览器版本，请在浏览器设置中清除对应网站的存储。

2. 向 jcgame 申请删除

请发送邮件至 qijiangyuan@gmail.com，主题注明“Jade Cultivation Data Deletion”或“青岚问道数据删除”。请说明希望删除的信息、大致使用相关服务的时间，以及曾联系客户支持时使用的邮箱。

我们可能要求核实请求及定位记录所需的有限信息。请勿发送密码、身份证件、银行卡信息或不必要的敏感信息。

我们会处理涉及我们持有或通过服务商处理的信息的有效请求，包括客服通信，以及在已启用且可定位时、代表我们处理的 Firebase Analytics 数据；必要时会使用相关服务商的工具。提出隐私请求无需发送完整游戏存档。

3. 广告与后续分析数据

Google AdMob 可能持有广告服务产生的信息。Google Analytics for Firebase 计划在后续版本接入，仅在您使用的版本实际启用时相关。卸载、清除应用数据、修改同意或重置广告标识符，不会自动删除服务已持有的数据。

涉及代表我们处理的数据，请按第二节联系我们。由 Google 独立控制的信息，请使用 Google 隐私政策中的权利及联系渠道；也可参阅 Google 合作应用信息说明及 Firebase 隐私说明。我们可以协助识别适用渠道。

如需管理后续处理，请使用游戏中的可用隐私选择及 Android 广告设置。这些控制与数据删除请求相互独立。

4. 回复与必要保留

我们会在适用法律要求的期限内回复。有效请求涉及的个人信息将被删除或依法作其他处理；为履行法律义务、维护安全、防止欺诈或解决争议所必需的有限保留除外。我们会说明适用例外，并将保留限制在必要目的及期限内。若现有信息不足以定位数据，我们会说明所需信息。