Privacy Policy (English)
This Privacy Policy explains how jcgame ("we," "us," or "our") processes information when you use the Android or iOS version of Winterclan: Hex Tactics (the "Game").
1. Information we process
- Sign-in and account data: when you choose Google Play Games sign-in, we process a verified Google OpenID identifier, Google Play Games player identifier, a temporary server authorization code, our internal player identifier, selected game server, and player profile details such as your in-game name. The authorization code is used to authenticate with Google and is not your Google password. For Sign in with Apple we process the verified Apple user identifier, a temporary identity token, a sign-in challenge and our internal account/player identifier. We do not receive your Apple password or Face ID data.
- Gameplay and online-service data: account status, progress, heroes, inventory, virtual items and currency, mail, event participation, settings, timestamps, and other records needed to operate and synchronize the Game.
- Purchase data: product identifier, transaction or order identifier, purchase token or receipt, purchase status, and the player/server receiving the item. Google Play or Apple processes your payment method; we do not receive your full card or bank-account details.
- Analytics and technical data: Unity Analytics is enabled and may process app version, device and operating-system information, language, coarse region derived from IP address, session and interaction data, identifiers generated for analytics, network information, and diagnostic events. We also process server logs such as IP address, request time, and security events where needed to keep the service reliable and prevent abuse.
- Local data: the Game stores selected server, player identifier, preferences, and limited purchase-delivery state on your device.
- Deletion requests: the authenticated account/role references, request time, processing deadline and state. After completion, identifying account references are removed from the request and the minimal completion receipt expires after 180 days.
- Support data: if you contact us, we process your email address, message, attachments, and the information needed to investigate your request.
The current release does not contain an advertising SDK, request the Android advertising ID, or ask for precise location, contacts, photos, videos, microphone, or camera access.
2. How and why we use information
We use information to authenticate players; create and maintain accounts; save and synchronize progress; provide online features; process, verify, and deliver purchases; provide customer support; analyze performance and feature usage; detect fraud, cheating, and security incidents; enforce our terms; and comply with law.
Where applicable law requires a legal basis, we rely on performance of our contract with you, our legitimate interests in operating and securing the Game, compliance with legal obligations, and consent where requested.
3. Service providers and disclosures
- Google Play Games Services and Google sign-in provide authentication and platform identity.
- Google Play and Google Play Billing distribute the Android Game and process Android purchases.
- Apple, Sign in with Apple and the App Store provide iOS distribution, authentication and in-app purchases.
- Unity Analytics and Unity IAP support analytics and in-app purchase integration.
- Hosting and infrastructure providers process account, gameplay, purchase-verification, and log data on our instructions to operate the online service.
These providers process information under their own terms and privacy notices where they act independently. See the Apple Privacy Policy, Google Privacy Policy and Unity Privacy Policy.
We may also disclose information when required by law, to protect players or the service, or in connection with a business reorganization. We do not sell personal information for money, and the current release does not use personal information for targeted or cross-context behavioral advertising.
4. Retention and deletion
We keep account and gameplay information while your account is active or as needed to provide the Game. Local information remains until cleared or the Game is uninstalled. Purchase, security, fraud-prevention, and legal records may be retained for longer where reasonably necessary or required by law. We delete or de-identify information when it is no longer needed.
Uninstalling the Game or clearing local data does not automatically delete server-side account data. In versions with the deletion update, open Settings → Delete account / request status to submit without email. Requests are processed manually within 30 days; a private status link confirms completion. See our Data Deletion Instructions.
5. Your choices and rights
You can manage Google or Apple sign-in permissions in your respective account settings and clear local Game data through Android or iOS settings. Depending on where you live, you may have rights to access, correct, delete, restrict, object to, or obtain a copy of personal information, and to appeal a denied request. Contact us to exercise an applicable right. We may need to verify that the request concerns your account.
6. Security and international processing
We use reasonable administrative, technical, and organizational measures designed to protect information. No transmission or storage system is completely secure. Our service providers and servers may process information outside your country; where required, we use appropriate safeguards for international transfers.
7. Children
The Game is not directed to children under 13 or the minimum age required by local law to consent to data processing. We do not knowingly collect personal information from children below that age. If you believe a child has provided such information, contact us so we can investigate and delete it where appropriate.
8. Changes to this policy
We may update this Policy as the Game, our practices, or legal requirements change. We will post the revised version here and update the effective date. If a change is material, we will provide additional notice where required.
9. Contact
For privacy questions or requests, email qijiangyuan@gmail.com. Please include the Game name and enough account information for us to locate the relevant record, but never send passwords, Apple/Google identity tokens or authorization codes, full payment-card details, or purchase tokens.
隐私政策（简体中文）
本隐私政策说明 jcgame（以下简称“我们”）在您使用 Android 或 iOS 版 Winterclan: Hex Tactics（以下简称“本游戏”）时如何处理信息。
1. 我们处理的信息
- 登录与账户数据：当您选择 Google Play Games 登录时，我们会处理经验证的 Google OpenID 标识符、Google Play Games 玩家标识符、临时服务器授权码、游戏内部玩家 ID、所选服务器及游戏内名称等资料。服务器授权码仅用于向 Google 验证登录，并非您的 Google 密码。通过 Apple 登录时，我们处理经验证的 Apple 用户标识、临时身份令牌、登录挑战及内部账号 / 玩家标识，不接收 Apple 密码或 Face ID 数据。
- 游戏与在线服务数据：账户状态、游戏进度、英雄、背包、虚拟物品与货币、邮件、活动参与、设置、时间记录，以及运行和同步游戏所需的其他数据。
- 购买数据：商品 ID、交易或订单 ID、购买令牌或收据、购买状态，以及接收商品的玩家和服务器。付款方式由 Google Play 或 Apple 处理；我们不会收到完整的银行卡或银行账户信息。
- 分析与技术数据：项目已启用 Unity Analytics，其可能处理应用版本、设备和操作系统信息、语言、根据 IP 地址推断的大致地区、会话与交互数据、分析标识符、网络信息及诊断事件。为保障服务稳定与防止滥用，我们还可能处理 IP 地址、请求时间和安全事件等服务器日志。
- 本地数据：本游戏会在设备上保存所选服务器、玩家 ID、偏好设置及少量购买发货状态。
- 删除申请：经验证的账号与角色关联、申请时间、处理期限和状态。完成后从申请中移除账号关联信息，最小化的完成回执保留 180 天后删除。
- 客服数据：当您联系我们时，我们会处理您的邮箱地址、消息、附件及调查请求所需的信息。
当前版本不包含广告 SDK，不请求 Android 广告 ID，也不会请求精确位置、联系人、照片、视频、麦克风或相机权限。
2. 信息的用途与依据
我们使用信息以验证玩家身份、创建和维护账户、保存和同步进度、提供在线功能、处理和验证购买并发放商品、提供客服支持、分析性能与功能使用情况、防范欺诈、作弊和安全事件、执行服务规则以及履行法律义务。
在适用法律要求说明处理依据的地区，我们依据与您履行合同、运营及保护游戏的合法利益、遵守法律义务，以及在需要时取得的同意来处理信息。
3. 服务提供商与信息披露
- Google Play Games Services 和 Google 登录用于身份验证及平台身份服务。
- Google Play 和 Google Play Billing用于 Android 游戏分发及购买。
- Apple、通过 Apple 登录和 App Store提供 iOS 分发、登录验证及应用内购买。
- Unity Analytics 和 Unity IAP用于分析及应用内购买集成。
- 托管与基础设施服务商按照我们的指示处理账户、游戏、购买验证及日志数据，以运行在线服务。
当上述服务商独立决定数据处理方式时，其将依据自身条款和隐私政策处理信息。请参阅 Apple 隐私政策、Google 隐私政策和 Unity 隐私政策。
法律要求、保护玩家或服务安全，或业务重组时，我们也可能披露必要信息。我们不会以金钱为对价出售个人信息；当前版本不会将个人信息用于定向广告或跨情境行为广告。
4. 保存与删除
在您的账户有效期间或提供游戏服务所需期间，我们会保存账户与游戏数据。本地信息会保存至您清除数据或卸载游戏。为满足购买记录、安全、反欺诈或法律义务，部分记录可能在合理必要或法律要求的期限内保留。数据不再需要时，我们会删除或去标识化处理。
卸载游戏或清除本地数据不会自动删除服务器端账户数据。提供删除功能的版本可在设置 → 删除账号 / 申请进度中直接提交，无需邮件。申请由人工在 30 天内处理，并通过私密进度链接确认完成。请参阅数据删除说明提交请求。
5. 您的选择与权利
您可以通过 Google 或 Apple 账户管理登录权限，也可以通过 Android 或 iOS 设置清除本地游戏数据。根据您所在地区，您可能有权访问、更正、删除、限制或反对处理个人信息、获取副本，或对拒绝处理的请求提出申诉。请联系我们行使适用权利；为保护账户，我们可能需要核实请求确实与您的账户有关。
6. 安全与跨境处理
我们采用合理的管理、技术和组织措施保护信息，但任何传输或存储系统都无法保证绝对安全。服务商和服务器可能在您所在国家或地区之外处理信息；适用法律要求时，我们会采取适当的跨境传输保障措施。
7. 儿童隐私
本游戏不面向未满 13 周岁或当地法律规定的最低数据处理同意年龄的儿童。我们不会在明知的情况下收集低于该年龄儿童的个人信息。如您认为儿童向我们提供了此类信息，请联系我们，我们将进行调查并在适当情况下删除。
8. 政策变更
当游戏、数据处理方式或法律要求发生变化时，我们可能更新本政策。更新版本会发布在此页面并修改生效日期；如变更重大，我们会按法律要求提供额外通知。
9. 联系我们
如有隐私问题或请求，请发送邮件至 qijiangyuan@gmail.com。请注明游戏名称，并提供足以定位相关记录的账户信息；请勿发送密码、Apple / Google 身份令牌或授权码、完整银行卡信息或购买令牌。